Why High-Performing Leaders Take Onboarding Seriously - How You Can Too

It’s Thursday evening, you’re supposed to be prepping for that big industry conference coming up, but instead, you’re writing this email:

"Hey team, does anyone know if the new hire ever got access to the SharePoint folder? Also, IT, can we check if their login is working? They mentioned they still can’t get into Slack, and apparently, the onboarding doc isn’t loading for them either. Can someone follow up? Thanks!"

You hit send, sit back, and sigh.

This was not supposed to be your problem.

You hired top talent. You have managers in place. You even have an onboarding document, granted, it’s a 98-page PDF no one actually reads, but still. And yet, here you are, chasing down basic onboarding issues instead of polishing your slide deck and talk points. This wasn’t on your to-do list. But you know neglecting onboarding just adds extra plates for you to spin.

You’ve probably already tried to onboard new hires in a way that feels manageable:

→ A checklist managers forget about (until everything starts falling apart).

→ A Google Drive folder no one reads (because it’s like searching for buried treasure).

→ A ‘smart people will figure it out’ mentality (which sounds great—until they don’t).

→ Delegating it to your VA (only for it to somehow still land back on your plate).

And yet, every time you bring in a new hire, the same thing happens:

Week 2: They’re quietly confused, trying to piece things together.

Month 3: They’re still asking questions they should already know the answers to.

Month 6: You’re wondering why they aren’t performing at the level you expected.

Meanwhile, your existing team is picking up the slack, productivity is slowing down, and worst of all? You’re stuck in another round of “Shall we push the deadline?”

This isn’t just frustrating, it’s slowing your business down.

How Much Is This Actually Costing You?

Picture this:

You just hired a top-tier office manager. Their job? To take your business operations to the next level. But six months in, they’re still piecing things together, asking the same questions, and stalling on the office move project.  Instead of freeing up your time, they’re adding to your workload.  At this point, it’s more than dispiriting, it’s costing an expensive tenancy lease and time with potential customers, clients, and investors.

Your new hire? Stuck figuring things out instead of delivering results.

Your team? Losing patience, answering the same questions over and over.

Your company? Slowing down because people are misaligned, confused, or just plain lost.

When your goal is to grow, you can’t afford slow-moving hires. Every person you bring in should be making your business stronger, not draining your time.

Still Thinking, “We’ll Figure It Out as We Go” ?

If you’re thinking, “Our hires are smart, they’ll get there,” let me stop you right there.

Your business is moving too fast for guesswork. Every hire that struggles to get up to speed is slowing you down, whether you realise it or not.

And the longer a structured, automated, and easy-to-follow onboarding process remains an afterthought, the more you pay for it:

In disengagement—yours, your managers', and your new hire’s.

In lost revenue—from slow sales, misaligned marketing, and inefficient teams.

In talent burn and churn—because high performers don’t stick around in environments where they feel overwhelmed and lost.

Scaling without a strong people process is like building a rocket mid-flight. It’s messy, exhausting, and near impossible.

What If Onboarding Actually Helped You Scale?

Imagine this: 

Your new hires walk in confident and ready to contribute from day one. They know exactly what’s expected, where to find answers, and who to go to—without you holding their hand. No more admin chaos. No endless email chains, missing logins, or last-minute scrambles just to get someone set up.

Your team is energised, not overwhelmed when someone new joins because they’re not bracing for extra work or months of slow ramp-up. They trust that their newest teammate will be up to speed fast, not another burden to carry.

Your business moves faster. No wasted months. No dragging feet. New hires hit the ground running, and you see ROI on your hire ASAP.

Because great onboarding isn’t just about making things smoother, it’s about making your business excel to stratospheric levels.

At Modern Mind Group, we work with fast-moving, solution-focused leaders who are ready to scale but don’t have time for HR distractions.

Our clients aren’t looking to become HR experts, they want HR off their plate so they can focus on growing their business, leading in their industry, and hitting new financial goals.

They want to finally take a real break (the kind where they’re not secretly checking emails) and actually enjoy the life they’ve built.

We make that possible by implementing onboarding (and other people processes) so efficiently, you forget it was ever a problem.

Here’s what that means for you:

• No more losing momentum when new hires join.

• No more spending hours on admin and hand-holding.

• No more watching top talent struggle because onboarding was neglected.

• 
  

Instead, you get a high-performing, aligned team that understands your vision and gets to work—fast.

We Don’t Leave You With More Checklists, We Get It Done.

You could keep onboarding the way you have been and deal with:

A slow-moving team. A culture that doesn’t quite stick. Another round of “Why aren’t they performing yet?”

Or, you could let us take it off your plate, so you can focus on big deals, bold moves, and actual business growth.

If you’re ready to hear less “That’s not my job,”  let’s grab a coffee and chat.

Because the right onboarding today means fewer headaches (and last-minute exits) tomorrow.

Written by Dannique Blake, Independent People & Performance Consultant

---

The Modern Mind Group offers outsourced people (HR) and performance services. Taking a modern approach to business is the answer to increased profits, highly engaged teams and record breaking results. The Modern Mind Group use their own Emotioneering® Business Formula as a framework alongside the Emotioneering® Blueprint Scorecard to measure success with each business that they work with. Offering a personal and unique service. Competent, reliable and approachable consultants.