TESTIMONIALS
There is nothing we love more than knowing our customers and clients are loving the service we provide. That being said we also appreciate feedback that can help us grow, evolve and improve.
Take a look below at what people have to say about the service and experience with us.
CONSULTANCY
"Your consulting style made it easy for our clients to completely trust you and you developed a way of allowing ambitious goals to be seen as achievable. Instrumental in transformational long term changes for our clients, who still talk about what was achieved"
- Paul, VP of EMEA
As a unique ability, your positivity comes to mind and you give a 100% or 120% at times. It was good for us that you were not just a theorist, but you were practical and experienced in taking action, you worked in sales teams, you came from the ground up, from a salesperson to sales manager but then through that devolved into a performance consultant for working with teams. So, that's valuable. Your eagerness, and willingness not just to make your consultancy fee (I feel like it's worth every penny by the way) but also to show that you want to make a change and you genuinely care about the people you work with. A real sincerity in working with you.
Alisa CEO - AZ Real Estate
"Melissa is someone who truly embodies how to engage teams and individuals, both internally and externally. She has been successful in improving engagement and implementing cultural changes with clients. Melissa has proven herself over the years in terms of training and content creation that delivers results and makes a lasting impact. Her presentation style is captivating as her passion for training and coaching is clear from the outset. Melissa displays strong interpersonal skills and a unique capacity for empathy, which is why she has the ability to motivate those around her. Being a critical thinker, with strong emotional intelligence, Melissa is someone I would highly recommend to business owners looking to take their culture, employees and performance to the next level.
- Mark, Talent Director
"One of the best listeners I've come across and you've inspired me. It feels personal like you actually care. I think the aura that you give off is infectious and positivity, breeds, positivity. It's definitely changed my life in sales and in my personal life so far. It's life-changing 100%. Your coaching has brought more revenue to the business and more commission for us, we've certainly increased sales and revenue. And That's all down to the fact that they've begun to trust me a lot more now, because I've got more self-belief... it's not just that you're going to gain a coach. You'll gain a friend, somebody that you can really trust. Coaching with Melissa changes your whole aspect of life itself, anybody would be very lucky to have you" - Sharon Sosa - Airport Manager - Car Rental
"It was an absolute pleasure to have Melissa as our consultant for the internal team performance excellence project! She did a fantastic job and has introduced some disruptive and challenging advances in our work. The insights from her work are impressive and have a real impact. As a manager, I am very thankful for Melissa's valuable advice and for her encouragement to go out of my comfort zone. That's where personal development and team success lie!"
- Anna Operations Director - AZ Real Estate
"I feel much more confident, especially interacting with my staff members. You raised the importance of motivational drivers, to be aware of people's emotions whilst being very target driven. In certain situations, I wasn't aware of how to approach staff members, or how to have difficult conversations. You've always been very helpful in how to approach the staff and have those conversations. You also showed me how to go through data, how to read sales reports and joined it together with team performance. The team’s a lot happier than they were before because I'm now focusing a lot on them. They can feel my human side coming out. Don’t hesitate to work with Melissa, she's the right person, professional, positive, reliable, someone that you can count on that will boost your performance."
Alex Correia - Airport Manager - Car Rental
"The results have been amazing! The team has gone from saying ‘no, no’ to now embracing change, believing in the process. After utilizing everything that you've coached me on with my team it has resulted in improvements in the performance. The results are positive because the team is more engaged. Thanks for that. You make me believe in myself, by sharing examples from the past with other teams, you show your belief, it's actually made me believe more. I've adopted life changes too. It’s amazing to work with you. Absolutely worth every penny and it's worth all the time. I’ve grown as a person as well as a leader. I'm full of confidence to go forward to the next challenges."
Jacob Obeng - Performance & Revenue Manager
Working with you is a pleasure. You gave me so much confidence. People trust me because of how confident I am now as a leader. I've learned how to coach so my team bought into me. Thank you. People know if they need anything they can always come to me. That's a great feeling. You know how it is to be in my shoes as well so you give me advice and you lift me up! I feel positive from working with you and I really feel we've built up a great relationship. The best experience I've ever had. I was looking forward to all of our sessions.
Halina Sawsdargo - Team Manager
"I’ve grown in confidence. You've really helped me on a personal level, as well as on a work level. On the coaching side of things, the way you've actually put yourself across and supported me throughout, it's just been absolutely incredible. My team’s improved their performance as well. Thank you. Melissa, you are absolutely inspiring and totally professional throughout. You bring out the best in people. You don't just listen, you can actually see it, you take it on board. You show a real passion for people. I honestly can't thank you enough. When you choose Melissa, congratulations because you are going to be working with one of the very best, an absolutely amazing person to work with."
Tony Kandola - Performance & Revenue Manager
"An inspiring and creative leader, with a decisive and holistic approach to achieving results. Working with Melissa makes the journey to success exciting and rewarding!
- Rawiri, Founder & Director
"I feel extremely lucky to have worked with Melissa. A breath of fresh air and always in high spirits. Melissa has a natural ability to help grow sales professionals and help them achieve targets, using her knowledge, leadership and communication skills! Thank you for all your efforts and support during our time working together."
-James, Sales Manager
"You do a great job at empowering me and connecting the dots. I always feel two feet taller after our sessions and clear on what to do next."
- Claire, Executive
COURSES & WORKSHOPS
"The biggest takeaway for me from your Mental Health Awareness Course was definitely how to help support people who are struggling. It can sometimes be easy to spot the signs or have someone even tell you what they are going through or how they are feeling, but hard to know how to deal with it or help the person feel supported, so I have taken away techniques to break down how best to support someone"
John General Manager at Virgin Active
"Practical tips throughout. A reminder that it is important to invest in you and then the rest will be better. I have already used that when talking to a team member"
-Rachel - Chief People Officer
"Was an inspiring and thoughtful presentation. It takes a perspective that involves attainable action items to start improvement now."
- Jennifer - Founder
"Your knowledge shines through, Great tone and pace. Overall it's a very informative course, offering great insight and guidance on supporting someone else."
- Hayley - Business Owner & Consultant